These General Terms and Conditions (hereinafter: GTC) contain the rights and obligations of the client (hereinafter: Buyer) using the commercial services provided by Inter-Csavar Limited Liability Company (registered office: 1135 Budapest, Petneházy út 55. 2/205., premises: 3101 Salgótarján, Csokonai út 56., 3000 Hatvan-Nagygombos, Lőrinci út 4., tax number: 27306639-2-41, company registration number registered by the Company Registry Court of the Budapest Metropolitan Court: 01-09-353106, website: www.intercsavar.hu, hereinafter: Seller). (Seller and Buyer hereinafter collectively: Parties).

These terms shall apply to all orders, unless the Seller and the Buyer conclude a separate, individual agreement to the contrary. The language of the contract is Hungarian.

1. Legal Relationship Between the Parties

1.1.

The Buyer may place an order with the Seller after providing valid and accurate data, provided they accept the prevailing General Terms and Conditions published on the website (www.intercsavar.hu).

The Buyer is responsible for the data provided. The Seller reserves the right to reject the initiation of an order without justification or to revoke it at any time in case of a violation of business policy.

1.2.

The received order will always be confirmed by e-mail or, failing this, by fax. We draw the Buyer’s attention to the fact that failure to deliver the e-mail confirmation may be caused by an incorrectly entered e-mail address or a full inbox.

The order becomes valid upon acceptance by the Seller and confirmation of the order. By sending the order and the confirmation to the other party, a delivery contract is concluded between the Parties according to the contents of these GTC, which includes the written order given by the Buyer and the written confirmation of the Seller. If the Seller does not send a confirmation to the Buyer, the delivery contract is not concluded.

The Buyer places an order with the Seller in full knowledge of these GTC, and the Seller shall deliver it according to the conditions in the confirmation.

1.3.

The Seller reserves the right to fulfill only the requests of solvent Buyers. In the event of insolvency, bankruptcy, liquidation, or winding-up proceedings, or even if the legal conditions for these exist, the Seller is entitled to withdraw from the contract, refuse performance, and assert claims for damages. The same procedure applies to a Buyer who has an overdue debt to the Seller.

1.4.

Value Added Tax (VAT) is payable on our prices in accordance with the prevailing laws, which we indicate during the ordering process.

2. Order Information

2.1.

Information regarding the products can be viewed by clicking on the specific item. Inter-Csavar Kft. assumes no liability for any inaccuracies in the descriptions, but makes every reasonable effort to ensure that the information appearing in the webshop is accurate and up-to-date.

2.2.

Product images serve illustration purposes in some cases. Our company assumes no liability for any changes in technical specifications without prior notice due to suppliers or reasons beyond our control.

2.3.

We reserve the right to reject already confirmed orders. Such rejection may only take place following consultation with the customer. In case the purchase price of the product was paid in advance, the amount already paid will be refunded to the Buyer in full.

3. Delivery Obligations and Deadlines

3.1.

The Seller confirms delivery deadlines to the Buyer for informational purposes. The Seller strives to meet the confirmed deadlines to the best of its ability, but stipulates that in the event of any delivery delay not attributable to the Seller, the Buyer may not raise any claims against the Seller.

3.2.

Upon delivery, the Seller has the right to round up the given product to the quantity corresponding to the standard unit packaging, even if the quantity differs from what is specified in the confirmation.

3.3.

The Seller undertakes to deliver the ordered items from the goods subject to the contract based on the confirmed order.

3.4.

The Buyer is not charged shipping costs in the case of personal receipt of the ordered products at our premises. In this case, the ordered products—if in stock—can be collected within 1-2 business days following the delivery of the confirmation. If the ordered products are not in stock, the delivery deadlines specified in the confirmation apply. If the Buyer has the goods transported by their own commissioned carrier, a mandate contract issued by the Buyer to their carrier is required to receive the goods. For personal receipt, the Buyer bears the costs and risks of transportation.

In the event of personal receipt by the Buyer, the value of the ordered products is paid by credit card, advance bank transfer, or in cash on site. For advance transfers, the Buyer is obliged to execute payment within 3 business days from the order confirmation based on the data provided by the Seller and the pro forma invoice sent. In this case, receipt of the ordered products is possible after payment is received, of which the Seller will notify the Buyer.

3.5.

In the case of delivery to the destination address provided by the Buyer (home delivery), the Buyer is charged additional shipping fees. Goods are shipped from the Seller’s premises.

The final amount payable, including the exact shipping cost, is contained in the order confirmation.

3.6.

The Seller undertakes delivery outside the territory of Hungary only under a separate agreement and for a separate fee.

3.7.

For delivery methods provided by the Seller, the value of the ordered products can be settled by credit card, advance bank transfer, or in cash at the time of receipt. Transfer deadlines and necessary bank details for payment are indicated in the confirmation. For bank transfers, ordered products are delivered within 1-2 business days after payment clears (once the transferred amount arrives at the Seller).

3.8.

The general fulfillment deadline for products in stock is within 1-2 business days, while products not in stock are delivered according to the conditions in the confirmation.

4. Obligations Related to the Receipt of Goods

4.1.

In the case of an advance bank transfer and delivery by the Seller, the invoice is included in the delivered package. Please inspect the package in the presence of the courier upon delivery; in case of any noticeable damage, request a protocol to be drawn up and do not accept the package. We cannot accept subsequent complaints without a protocol.

4.2.

At the express request and expense of the Buyer, the Seller undertakes to obtain a commercial certificate for certain products, provided the Buyer indicates this requirement in advance when requesting the quotation. Subsequent procurement of a certificate is not possible.

4.3.

Our webshop fulfills home delivery of ordered products using our own company vehicles, contracted couriers, or by post. Packages are delivered on business days between 8:00 AM and 5:00 PM. If you cannot ensure the receipt of the goods at the given address during this period, it is advisable to provide a different delivery address (if possible). Additional shipping costs for uncollected packages will be charged to the Buyer.

5. Settlement and Payment Terms

5.1.

The price of the ordered goods is recorded in the order confirmation. The price defined as a net amount is subject to additional Value Added Tax (VAT) at the prevailing statutory rate.

5.3.

The Seller issues an invoice for the delivered goods and sends it to the Buyer.

The method and deadline of payment, as well as the Seller’s bank and account details, are contained in the invoice.

In case of late payment, the Parties stipulate an obligation to pay default interest at a rate of 20% per annum.

5.4.

The Buyer may only raise an objection to the invoice up until its due date. Without the written consent of the Seller, a claim included in a given invoice may not be consolidated with other non-final debts or claims arising from other legal transactions.

6. Right of Withdrawal, Warranty, and Complaints

6.1.

Right of Withdrawal

Since the Buyer does not qualify as a consumer in the legal relationship established under these GTC, they are not entitled to the right of withdrawal under Section 20 (1) of Government Decree 45/2014 (II. 26.) on the detailed rules of contracts between a consumer and a business.

There is no possibility for the Seller to take back (even partially) flawless quality goods that have been ordered, delivered, and accepted by the Buyer, unless the Parties explicitly conclude a separate agreement determining the conditions for return.

6.2.

Warranty

The contract between the Parties is not a “consumer contract,” and the products distributed by the Seller do not qualify as durable consumer goods; therefore, they do not fall under the products listed in the annex to Government Decree 151/2003 (IX.22.) on mandatory warranty for certain durable consumer goods.

In the absence of a mandatory warranty, the Seller assumes no contractual warranty obligations.

6.3.

The Seller guarantees that the quality of the goods it delivers always complies with the standard specifications applicable to the given goods, or with the quality requirements prescribed by other laws or stipulated by the Parties in a separate contract.

6.4.

Complaints

If the Buyer notices an obvious defect during visual inspection upon receipt of the goods, they must notify the Seller in writing immediately, within 3 days of receiving the goods. The Parties stipulate a 15-day deadline for submitting quality complaints. The Buyer must store the defective goods separately so the Seller can inspect them and assess the validity of the complaint.

If the complaint is well-founded, the Seller takes back the goods and delivers goods of appropriate quality as replacements.

Receiving the delivered goods is the Buyer’s responsibility. Upon receipt, the Buyer is obliged to inspect the goods. If it can be determined that the goods suffered damage during transport, or if the transport gives rise to a quantity complaint, the Buyer is obliged to immediately make a legally enforceable written reservation (protocol).

7. Confidentiality Agreement

7.1.

The Parties acknowledge that all facts, data, and information concerning their operations learned during their cooperation are considered confidential.

The Parties must handle confidential information that qualifies as a business, bank, or securities secret in accordance with the relevant legal provisions. Disclosing a business secret or sharing it with any third party constitutes a severe breach of contract.

The Parties expressly classify it as a business secret if they conclude a delivery contract with terms differing from these GTC, particularly regarding pricing and payment conditions.

7.2.

The confidentiality obligation and the consequences of its breach remain binding on the Parties until the information legally becomes public through other means, or for as long as either Party has a legitimate interest in keeping it confidential.

7.3.

The Parties are obliged to compensate the other Party for any material and non-material damage caused by a breach of the confidentiality obligations set out in this contract.

7.4.

It shall not be considered a breach of confidentiality if either Party, at the request of a competent authority or court, communicates classified business secrets or confidential data to said authority or court.

7.5.

The Buyer acknowledges that by accepting the contract with the Seller, they consent to the Seller entrusting debt collection to a third party and handing over the Buyer’s data to them in the event of payment delays or breach of contract. The Seller declares that this procedure is not considered a breach of business secrecy or a misuse of personal data.

8. Data Management

8.1.

Users consent to the Operator managing their personal and special data. The Operator declares that it handles all data, confidential information, and facts provided by Users confidentially. However, the Operator reserves the right to hand over personal data to competent authorities if there is suspicion of service abuse or other criminal offenses committed by the User.

8.2.

Participation in the site’s services is voluntary. The Operator undertakes not to enforce any sanctions against a User who refuses to provide non-mandatory data.

8.3.

The Operator takes all reasonably expected measures to securely store data but assumes no liability for the damage, destruction, or unauthorized access of data resulting from technical failures, natural disasters, terrorism, or criminal acts.

9. Final Provisions

9.1.

These General Terms and Conditions are considered accepted by the Buyer once they submit/send their order to the Seller. With the Seller’s notification confirming the order, these contractual terms enter into force in the legal relationship of the Parties regarding the delivery of the goods.

9.2.

For matters not regulated in this contract, the provisions of the Hungarian Civil Code and other laws applicable to this legal relationship shall apply.